Kimberly Jacobson

Client Success Manager

Kimberly Jacobson headshot
1-800-701-7367, ext. 3312


Kimberly has managed many of our long-standing and flooring industry clients; with revenues from $2 million to clients who have grown to $500 million in the Mid-west and the west coast. She has over 20 years’ experience in the flooring industry and 12 years of practical use of the RFMS system. As a previous controller with a commercial flooring business; she has knowledge of government focused managed projects, procedures, payroll, and Labor Laws. In 2019, Kimberly received her Certificate of Installation Management with FCICA. The CIM program develops industry members for project management.

Kimberly has gained additional experience with RFMS for the past 6 years and has the knowledge required to assist flooring industry clients with the types of business solutions to stay competitive in today’s market. She has the practical experience and has demonstrated excelled working knowledge of all modules. She applies the best fit and is forward thinking with aligning products for a successful system.

While in the flooring industry she assisted three companies with integration from RFMS DOS to the RFMS Windows Version. In doing so, she was able to streamline each operational process and procedure. This action also assisted with the reduction of expenses for economic downsizing while stabilizing and or increasing profitability.

Kimberly’s insight of Compliance and Best practice of labor laws, accounting principles and multi-state tax compliance provides her clients knowledge and assistance with implementing practical advantageous operational procedures in order to meet strict governing regulations.

Resolving challenges and applying solutions to provide top customer service, Kimberly is a valued asset to the RFMS team.

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