In 2014, Faith Ducatt joined the RFMS Team as a Software Support Analyst. Her key task was to guide users in the basic and more advanced features of the program, to properly track business activities. An essential part of her time as a Software Support Analyst included: helping to troubleshoot clients’ issues and assisting them in finding a solution to those issues.
Faith’s experience includes Program Planning, Materials Management, and Scheduling. After getting a degree in Accounting she worked as an AR Accounting Specialist and worked with a CPA Tax Accountant where she handled payroll and financial bookkeeping for multiple clients. As a Full Charge Book Keeper for 9 years, she gained extensive knowledge of the software. Faith handled all aspects of Floor Covering Business finances from data entry to financial reporting, and everything in between
Proficient in RFMS Core, Claims, Human Resources, A/R, A/P, Sales and Financial Reporting, Direct Deposit, Tax Reporting, and more.