Cindy Thompson

Trainer

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RFMS Experience

Cindy has been employed in the flooring industry for 26 years and an RFMS user for 25 years.

Before working for RFMS, Cindy was a Member of the Implementation and Training team for a large flooring retailer in Texas directly involved in the transition to RFMS and Schedule Pro for its five locations and over 300 users throughout Texas. After the implementation of RFMS, she was responsible for the continued training and education for staff at multiple locations. Cindy often trained new hires and internal training on software updates.

Cindy has extensive experience in daily operations of flooring retailers using RFMS, including Order Entry, Purchasing, Inventory Control, Accounts Payable, Schedule Pro, Barcoded Inventory, Products, Sales Reports, Accounts Receivable, and Claims. Strong hands on experience in daily operations including Order Entry processing, Inventory Management, Claims and Returns, and Builder Relations.

Prior Experience and Education
  • RFMS Help Desk Software Support for Help Desk (2015 - Present)
  • Floors, Inc. (2005 - 2015)
  • Hicks Carpet One (1991 - 2005)
  • Builder Processing, Customer Support, Payroll, Accounts Payable, Purchasing, Inventory Control, Claims & Returns

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