Australasia Contacts

RFMS has been the preferred software of choice for the Australasian flooring industry since 1999. We are proud to support customers throughout Australia and New Zealand, using local staff who are passionate about the flooring industry, and knowledgeable about how RFMS can help your business. We have over 150 stores using RFMS as their integrated business management solution.

Our team of 13 recognize the implementation of a fully integrated solution is a significant investment in the future of your business. We would be happy to discuss with you how to get the most out of this investment.

The RFMS Australasia Team

Chris Ogden – CEO & Sales Director
Email: cogden@rfms.com
+64 21 341 005

Chris has an extensive background in the flooring industry. Starting out as a partner in a large and successful retail and commercial flooring business, Chris was also chairman of Carpet Court New Zealand for 12 years and then CEO, and COO of Flooring Brands, before forming RFMS Australasia in 2011. Having owned and operated a flooring business, he has an understanding of the industry which is invaluable in helping owners and managers implement the change to an integrated management solution.

Christine Ogden – Operations Director
Email: christine@rfms.com
+64 21 668 418

Christine brings nearly 30 years’ experience in the flooring industry across many different roles. Christine became a partner in a large flooring business that experienced tremendous growth. On selling the business she had a number of roles within Flooring Brands, including General Manager of the Dunedin store, Regional Manager, and then COO. Since March 2013 Christine has been with RFMS Australasia training and implementing RFMS and consulting to flooring businesses both in Australia and New Zealand.

Greg Taane – Systems Administrator
Email: gtaane@rfms.com
+64 27 227 5215

Greg has 16 years’ experience in the IT field supporting clients with their hardware and networking requirements. Greg can assist all of our clients deal with IT issues regardless of size or complexity.

Averil Rodgers B.Com, Dip Grad, CA
Email: arodgers@rfms.com

Averil Rodgers joined the RFMS Australasia team in 2019. Averil has 18 years audit and accounting experience across a variety of industries, is CA qualified and a member of CAANZ. Averil’s role includes accounting related training and support, and liaising with client’s accountants when required.

Suzie Monk – Trainer
Email: smonk@rfms.com

Suzie has been in the flooring industry since 1988. She held various senior administration roles before taking on the challenge of commercial manager for a large flooring business. In her last role she experienced first-hand the implementation of RFMS into the business she worked at and she now brings all that experience to her role as an RFMS trainer.

Lowrie Ogden – Trainer
Email: logden@rfms.com

Lowrie grew up in the flooring industry, and on leaving school completed an apprenticeship as a vinyl installer. She later moved into office work where she gained experience, particularly in logistics management. In 2016, Lowrie joined RFMS Australasia as a trainer.

Nicky Kenny – Support Desk Analyst
Email: nkenny@rfms.com

Nicky has a background in flooring and training. In her support role, Nicky will very likely be first person to handle your support request; she will either handle the request herself or enlist the assistance of the appropriate people within the RFMS support network here in Australasia and the US when necessary.

Kylie Adamson – Support Desk and Website Management
Email: kadamson@rfms.com

Kylie joined the team in 2018 with a strong background in office management and support. Kylie manages the RFMS Australasia webpage (www.makethemostofrfms.com) and training resources, and she provides support for clients.

Kylie Evans – Administration
Email: kevans@rfms.com

Kylie has an extensive background in the flooring industry, and she currently manages administration for RFMS Australasia.

Michaela Haddow – Admin Assistant
Email: mhaddow@rfms.com

Michaela works as part of the admin team, and assists with project works for clients as they transition to RFMS.

The RFMS Australasia Measure Team

Barry Galbreath – Measure Manager
Email: bgalbreath@rfms.com

Barry has joined the RFMS Australasia team with a very strong background in customer service, including 10 years with JAE Carpet Cleaning providing support to franchisees and managing national relationships. His role with RFMS Australasia is to ensure that our Measure users get the support and training they need to get the most out of Measure.

Caedan Lavender – Measure Trainer
Email: clavender@rfms.com

Caedan joined RFMS Australasia in 2017. Caedan is a Measure Trainer and Support person providing training and support in all aspects of Measure and Measure Mobile.

Contact & Support

Australia Phone: 1800 229 427
New Zealand Phone: 0800 643 012
NZ direct dial: +64 (0)3 489 7364

Why choose us

We, the employees of RFMS, hold the following core values as our overriding beliefs and allow them to guide us in our day-to-day operations and when making all corporate decisions. Although our business objectives may change, this corporate philosophy shall remain constant. Our specific goals will always be based on these values.

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