Meet our Client Success Managers

RFMS has designed the Client Success Manager (CSM) program to proactively reach out to our clients and help them be the best users they can be. Whatever your RFMS needs may be, your CSM can help!

We are here for you.

  • Be a liaison between you and RFMS, serving as a central-point-of-contact.
  • Proactively visit your store to get to know you and the needs of your business.
  • Increase your knowledge about RFMS software tools and demonstrate how those tools can benefit you.
  • Arrange continuing education training courses for you and your staff.
  • Listen to your needs and expectations, meeting those needs in any way possible.

View Territory Map

Jerry Miller

1-800-701-7367, ext. 3305

jmiller@rfms.com

Serving:

CT, MA, ME, NH, NJ, NY, PA, RI, VT

Canada: ON, QC, NB, NF, NS


Kaitlyn Hoover

1-800-701-7367 ext. 3105

khoover@rfms.com

Serving:

Client Success Coordinator - US


Why choose us

We, the employees of RFMS, hold the following core values as our overriding beliefs and allow them to guide us in our day-to-day operations and when making all corporate decisions. Although our business objectives may change, this corporate philosophy shall remain constant. Our specific goals will always be based on these values.

Learn More